If you would like to lodge a warranty repair, please click here to generate an RMA number and book your job in.

Please note that your item must be under warranty to lodge a RMA, if it is not under warranty please use the repair button instead.

If you book a job as RMA (warranty) but it is found not to be under warranty, or the fault is found to be unrelated, your job will be moved into the repair status and you will be quoted the cost of repair at standard rates, please see our repair page for more info.

If you want to check the status of a RMA job you can login online anytime to see a live update or please call us on 09 577 3338, please quote your RMA number if calling the store.